Contact
Questions, problems with a bot or something to report. Here is where it goes.
Abuse
To report a bot or account that spams, attacks other services or breaks our Terms of Service.
Support tickets
Have an account? Log in and open a ticket. It keeps the whole conversation in one place.
Contract topics
No login needed. Cancellation ends a subscription at the end of the period you paid for. Withdrawal applies within 14 days of the first payment and refunds the days you haven't used. Pick one and fill in the form with your account's email address; you check your details once more before sending, and we email you a confirmation with the date, time and content.
Point of contact under the DSA
Our single point of contact under the EU Digital Services Act, for authorities of the member states, the Commission and the Board (Article 11) and for people who use HostDC (Article 12). You reach people on our small team, not a bot.
- Authorities: abuse@hostdc.xyz
- Users and everyone else: support@hostdc.xyz
- To report illegal content: the report form, no account needed
- Languages: English and German
Quick answers first? The FAQ covers plans, reactivation, tokens and limits.